What should the manager do when a new product requires a new process and one operator?

When a new product requires a new process and only one operator, reassigning an operator from an overstaffed workstation is often the most efficient solution. This approach utilizes existing human resources effectively without incurring additional labor costs or delays associated with hiring new staff.

By reallocating personnel who are currently in positions with more staff than needed, the manager can ensure that the new product's production needs are met promptly while also maintaining optimal staffing levels across the operation. This solution balances the workforce in a manner that supports new processes while also managing operational efficiency.

The other options may not be the best course of action in this scenario. Hiring an additional operator could lead to unnecessary costs if there is already an operator available to be reassigned. Reducing the workload of operators might lead to decreased efficiency or productivity and might not solve the need for skilled labor for the new process. Increasing the number of shifts could complicate scheduling and management, and may not be necessary if a reassignment can adequately meet production needs.